Frequently Asked Questions
Everything you need to know about your Genie Collection experience.
Are your fragrances long-lasting?
Yes, all Genie Collection perfumes are formulated with high-quality oils to ensure a long-lasting scent profile that stays with you throughout the day.
How long does shipping take?
Domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping times vary depending on the destination.
What is your return policy?
We offer a 14-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Are Genie Collection products cruelty-free?
Absolutely. We are committed to ethical beauty standards and do not test any of our products or ingredients on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
How should I store my perfumes to maintain quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.